Privacy Policy

Effective Date: Apr,2025

At Gyanchi, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, shipping/billing address.
• Payment Details: Collected via secure third-party payment gateways (we do not store card details).
• Order History: Products you purchase and your interactions with us.
• Technical Data: IP address, browser type, device information, pages visited.

2. How We Use Your Information

• To process and fulfill your orders
• To send order confirmations, shipping updates, and customer support messages
• To improve our website experience and services
• To provide promotional offers and updates (only if you opt-in)
• To ensure fraud prevention and maintain security

3. Sharing Your Information

We do not sell your personal information. We may share it only with:

• Logistics partners for order delivery
• Payment gateways for secure transactions
• Marketing platforms (if you have opted in)
• Legal authorities, if required by law

4. Cookies

We use cookies to:

• Enhance your browsing experience
• Analyze site traffic and performance
• Remember your preferences and settings

You can manage or disable cookies in your browser settings, though some site features may be affected.

5. Data Security

We use industry-standard measures to protect your information. While we take all reasonable precautions, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information
• Opt out of marketing communications
• Withdraw your consent at any time (subject to legal obligations)

To make a request, please contact us:

7. Third-Party Links

Our website may contain links to other sites. We are not responsible for their privacy practices or content.

8. Policy Updates

We may revise this policy from time to time. Changes will be posted here with a new effective date. Continued use of our site means you accept the changes.